Reports

Report | U.S. PIRG Education Fund | Financial Reform

Debt Collectors

Report: Our latest report based on the CFPB's public Consumer Complaint database reviews the most-complained about debt collectors. Funny, a new CFPB complaint "snapshot" does not. The report comes as the CFPB's acting director threatens to make the database non-public. If the CFPB both shuts down the public database and continues to issue industry-friendly reports that don’t give out any real information, the public and marketplace harm is even greater.

Report | U.S. PIRG Education Fund | Financial Reform

Shining A Light on Consumer Problems:

Our report, Shining A Light on Consumer Problems: The Case for Public Access to the CFPB’s Financial Complaints Database, details why it is important that the highly successful Consumer Financial Protection Bureau database of over one million consumer complaints remain open to the public, so consumers, researchers and others can study the financial marketplace.

Report | Illinois PIRG Education Fund | Public Health

In Your Face

The negative health effects of asbestos are well-known. Most people may associate asbestos contamination with the workplace or decades-old construction material, but alarmingly, recent media reports have found asbestos contamination in kids' makeup from popular stores. PIRG decided to do its own asbestos testing at an accredited laboratory. PIRG tested over a dozen makeup products that contained talc from a variety of stores and brands, including children's and teen's products as well as adult's products, and found three products containing asbestos currently sold by Claire's retail company. PIRG calls on Claire's to immediately recall the three makeup products and investigate how such high levels of asbestos were found in these products.

Report | Illinois PIRG Education Fund | Transportation

Plugging In

The adoption of large numbers of electric vehicles (EVs) offers many benefits for cities, including cleaner air and the opportunity to reduce greenhouse gas emissions. But with more EVs on the road, and many more coming soon, cities will face the challenge of where electric vehicles will charge, particularly in city centers and neighborhoods without off-street residential parking.

Report | Illinois PIRG | Consumer Protection

Recharge Repair

A survey looking at the rise in battery replacement requests and self-repair interest in response to news breaking that Apple was slowing down older phones to preserve battery life.

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