COVID-19

I’m reading the CFPB’s mail about the pandemic’s effect on family finances

By | Ed Mierzwinski
Senior Director, Federal Consumer Program

I’ve been reading the CFPB’s mail. It’s okay, you can too. It’s public. Not surprisingly, the latest CFPB consumer complaints paint a grim picture of the pandemic’s effect on family finances. I ask: Why isn’t the CFPB doing more to help struggling consumers?

Mortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be on its way to repeating.

Resource | COVID-19

Joint Consumer-Banks Letter In Favor of Anti-Garnishment Bill

Letter to Congress from leading consumer groups and bank trade associations supporting S3841, a bi-partisan bill from Senate Finance Committee leaders broadening CARES Act protections to prevent COVID-19 pandemic Economic Impact Payments from being subject to garnishment.  

News Release | Illinois PIRG Education Fund | COVID-19

Illinois safely reopening by sticking to science

All four health regions established by Gov. JB Pritzker’s “Restore Illinois” plan entered Phase 3, “Recovery,” on Friday, while Chicago, which has more stringent standards set by Mayor Lori Lightfoot, is on track to do so next week. According to data compiled by ProPublica, Illinois is the first state to meet all five of the metrics the White House suggested should be required for a safe reopening.

News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer advice: Ask for help with your bills before an emergency

This coming Monday, June 1, will mark the third full month that bills are due since COVID-19 was declared a national state of emergency in March. To help Americans manage their finances, U.S. PIRG Education Fund has published an updated guide with tips on what to do about paying bills during the crisis.

News Release | U.S. PIRG | COVID-19

Consumer, Banking Groups Applaud Bill to Exempt Economic Impact Payments from Garnishment

U.S. PIRG has joined leading consumer and banking organizations to applaud a bi-partisan Senate bill to broaden protections in the recent COVID-19 stimulus package. Under the CARES Act, Congress exempted Economic Impact Payments from offset for debts owed to federal and state agencies, except in the case of child support, but did not exempt them from court-ordered garnishment to pay creditors. 

News Release | Illinois PIRG | COVID-19

Illinois PIRG applauds effort to ensure safe elections

At a time when large public gatherings present a threat to public health, our traditional way of running elections was a danger. After House passage on Thursday, today the Illinois state Senate passed a bill that would help prepare our democracy to withstand the challenges of COVID19 so that in November, no one will have to choose between their health and their vote.

Can't get a refund from your airline? Here’s what you can do.

By | Mike Litt
Director, Campaign to Defend the Consumer Bureau

Most airlines are only offering vouchers, not refunds, when passengers cancel their flights due to concerns about COVID-19.

News Release | U.S. PIRG Education Fund | COVID-19

Statement: Consumer complaints about COVID-19 fraud near 50,000

Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus approached 50,000 on Tuesday. U.S. PIRG Education Fund has documented the actions taken by the FTC and 14 other federal agencies in response to coronavirus scams.

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