Consumer Protection

News Release | Illinois PIRG | Consumer Protection

State Senators, consumer advocates: Illinois Department of Insurance should investigate car insurance overcharges

Sixteen state Senators and nine advocacy organizations sent a letter Thursday to the Illinois Department of Insurance, asking the department to investigate how much insurance companies overcharged Illinois drivers during the first year of the COVID-19 pandemic.

News Release | U.S. PIRG | Consumer Protection

Statement: Overdraft actions by CFPB and Capital One should be followed by more

The Consumer Financial Protection Bureau (CFPB) has released research showing that the financial sector overrelies on overdraft fees and non-sufficient funds (NSF) revenue, which reached an estimated $15.47 billion in 2019. Ironically, one of America’s 15 largest banks, Capital One, announced earlier in December that it will eliminate all overdraft and NSF fees.

News Release | Illinois PIRG Education Fund | Consumer Protection

With home heating bills on the rise, new reports show harms of botched Peoples Gas pipe replacement program

With colder weather imminent and rising gas commodity prices predicted to increase Chicago gas utility bills by 35% this winter, two new reports demonstrate that Chicago is facing a home heating affordability crisis, driven by the mismanaged, misdirected Peoples Gas pipe replacement program. 

News Release | U.S. PIRG | Consumer Protection

Statement: Bipartisan introduction of Veterans and Consumers Fair Credit Act marks important step in stopping the debt trap

The Veterans and Consumers Fair Credit Act (VCFCA) was reintroduced in the House Committee on Financial Services on Monday. This bill would limit interest rates on loans and go a long way toward protecting consumers, including veterans, who are often victimized by predatory lenders.

How I got my finances in order

By | Mike Litt
Director, Campaign to Defend the Consumer Bureau

Even with the knowledge I’ve gained working as a consumer advocate for several years, getting my finances in order has been a work in progress. 

How I started my estate and end-of-life planning

By | Mike Litt
Director, Campaign to Defend the Consumer Bureau

Until recently, I did not have estate and end-of-life planning in mind, but it was the natural next step in my quest to be a responsible adult, with a nudge from the existential threat of the COVID-19 pandemic.

Resources I used to prepare my advance directive

By | Mike Litt
Director, Campaign to Defend the Consumer Bureau

Advance directives are legal instructions that include a living will (different from a regular will) and a health care proxy. In them, you state what treatments you do or don’t want at the end of your life and who you want making health care decisions for you if you can’t. 

What I decided to do after shopping for long-term care insurance

By | Mike Litt
Director, Campaign to Defend the Consumer Bureau

Before listening to In Case You Get Hit By a Bus, I didn’t know about insurance that covers the costs of long-term care, such as home health care or nursing home care, for people who need assistance with daily living activities. 

How I’m supercharging my savings with socially responsible investing (SRI)

By | Mike Litt
Director, Campaign to Defend the Consumer Bureau

Getting my finances in order has been a work in progress over several years, starting with tackling credit card debt, paying off my car loan and then building an emergency fund. 

After clearing those hurdles, I set more defined financial goals and plans in motion this year, including automatic deposits into new investment accounts.

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