Consumer Protection

News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments

Cash has long been king. That hasn’t changed during the pandemic, despite the push by some merchants to discourage customers from paying with cash.

On Friday, August 20, Governor Pritzker released a set of new energy principles for Illinois, “Eight Principles for a Clean & Renewable Illinois Economy.” Much of the attention surrounding the announcement has been on proposals to hold ComEd and Exelon more accountable, which is understandable, given the current scandal. But, the announcement also included support for a policy Illinois PIRG has been advocating for years: ending the 2013 law granting a bill surcharge that Peoples Gas and other gas utilities are using to spend billions of dollars outside of the normal regulatory process.

If you’re behind on your mortgage payments, here are some tips

If you’re struggling to keep up with your mortgage payments, you’re far from alone. More than 8% of homeowners with a mortgage are at least 30 days behind. And this doesn’t count the millions of people scrambling to pull together enough money to pay their mortgage only two or three weeks late every month. 

Is your mortgage forbearance ending?

Maybe you or a loved one are among the 30 million people who lost a job in the spring because of the COVID-19 pandemic. Or maybe you’re one of the 18 million who no longer receives an extra $600 a week in unemployment. Or maybe you’ve taken a pay cut.

Is your mortgage forbearance ending?

By | Teresa Murray
Consumer Watchdog

If the COVID-19 pandemic affects your ability to pay, here’s what you need to know

If you’re behind on your mortgage payments, here are some tips

By | Teresa Murray
Consumer Watchdog

Good news: You may still be able to request a forbearance because of COVID-19

Pages

Subscribe to RSS - Consumer Protection

Support Us

Your donation supports Illinois PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code



Illinois PIRG is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.