CONSUMER PROTECTION

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

Illinois PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Illinois PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Illinois PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S.PIRG Education Fund | Consumer Protection, Make VW Pay, Transportation

Framework for VW Settlement Announced

Statement by Mike Litt, Consumer Program Advocate at U.S. PIRG Education Fund, on todays announced VW settlement. For more details on what a strong settlement agreement ought to look like, please see the open letter that we released earlier this week with other consumer and environmental groups.

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News Release | U.S.PIRG Education Fund | Consumer Protection, Make VW Pay

Leading Groups Send Criteria for Evaluating VW Settlement

Four leading consumer, environmental, and public health organizations wrote an open letter in advance of the April 21st deadline set by U.S. District Judge Charles R. Breyer for a proposal that deals with Volkswagen’s emission scandal.

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Video Blog | Consumer Protection

John Oliver Takes Aim At Credit Reports In 'Last Week Tonight'

Last Week Tonight with John Oliver explained how credit reports play a surprisingly large role in our lives, but even more surprising is how often they contain critical mistakes. John Oliver helps credit bureaus see why this is a problem – and that Judy still hasn’t been able to resolve her mixed up identity.

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Blog Post | Consumer Protection

Time To Defend CFPB as Senate Banking Committee Aims Sights at It | Ed Mierzwinski

UPDATED 12 April: The Senate Banking Committee held a stacked hearing on "Assessing Consumer Regulations" yesterday (5 April), although our one pro-consumer witness and pro-CFPB Senators defended consumer protection ably as three industry-backed witnesses and their supporters on the committee had a great deal of trouble proving their case that the CFPB should be dismantled. Tomorrow morning, (7 April) CFPB Director Richard Cordray will present the statutory "Semi-Annual Report of the CFPB" to the committee. We submitted a statement to be entered into the hearing record, as did other Americans for Financial Reform coalition members.

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News Release | U.S. PIRG | Consumer Protection

The Department of Labor Fiduciary Rule for Investment Advice

U.S. PIRG federal legislative director Jerry Slominski on The Release of the Department of Labor Fiduciary Rule for Investment Advice

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News Release | Illinois PIRG | Consumer Protection

Passage of H.R. 4078 Would Shut Down Public Health and Consumer Safeguards and Put All Americans at Risk

The House’s passage of H.R. 4078 would shut down the U.S. regulatory system as we know it, delaying virtually all rule making and public health protections.

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News Release | Illinois PIRG | Consumer Protection

POLL SHOWS VOTERS FAVOR STRONG OVERSIGHT OF WALL STREET AND BACK NEW CFPB

Financial reforms enacted in response to the financial meltdown remain popular to voters on the eve of the first anniversary for the Consumer Financial Protection Bureau.

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Blog Post | Consumer Protection

It's Now or Never for this Congress to Show Leadership on Toxic Chemicals

With only a short time left before the November elections, it's time for Congress to step up and pass the Safe Chemicals Act.  Illinois PIRG is calling on Congressional leadership to pass a law that would strengthen laws to protect us from toxic chemicals that are far too prevalent in our homes and communities.  

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Blog Post | Consumer Protection

Toxic Flame Retardants - What's Next? | Brian Imus

On Tuesday, Senator Durbin followed up on his demand for reform of regulations of toxic flame retardants by calling a hearing of the Senate Committee on Appropriations to examine the effectiveness of the furniture flammability standards that require the use of toxic chemicals – even in children’s products. 

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Blog Post | Consumer Protection

Odd Bedfellows Oppose the Tenaska Tax | Brian Imus

Illinois PIRG joined with the Illinois Chamber of Commerce to oppose Senate Bill 678 – legislation that would force Illinois consumers to pay for a proposed coal plant the Tenaska Corporation wants to build

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News Release | U.S. PIRG

Everyone should assume that their social security number has been exposed between this breach and breaches of other major companies’ databases, such as Equifax’s. With that in mind, U.S. PIRG recommends all Americans should use their right by law to freeze their credit reports for free

News Release | U.S. PIRG Education Fund

Our response to Equifax paying a $650 million penalty for exposing the social security numbers of 148 million Americans to identity theft.

News Release | Illinois PIRG Education Fund

Illinois PIRG Education Fund has released a new report, Tragedy of Errors, detailing multiple critical failures of the Peoples Gas pipe replacement program, and the failure of state policy makers to hold the utility company accountable on behalf of Chicago gas customers.

Blog Post

Members of Congress hear repeatedly from lobbyists for corporate special interests in their offices and at fundraisers. How can consumer advocates balance the scales?

Blog Post

In most of the country, owning a car is all but required. And we're paying for it—to the tune of $1.2 trillion. This is putting the financial well-being of millions of Americans at risk, and Illinois PIRG and our national network are calling for change.

Consumer Protection | U.S. PIRG

Campus debit cards cost students over $24 million in fees

Report shows how campus debit cards — along with how they are marketed — are putting students' financial well-being at risk across the country.

 

Consumer Protection | U.S. PIRG

The real price of medications

The results of our investigation of variations in prescription drug prices may surprise you.

 

Consumer Protection | U.S. PIRG

Driving into debt

The hidden costs of risky auto loans to consumers and our communities

 

Consumer Protection

Congressional investigation concludes that Equifax breach was entirely preventable

The worst data breach in history could have been prevented with some basic security measures.

 
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