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PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.
Illinois PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.
TROUBLE IN TOYLAND
For 30 years, Illinois PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.
BIGGER BANKS, BIGGER FEES
In April, Illinois PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.
Peoples Gas released its fourth quarter report Tuesday on its troubled pipe replacement program, which was the subject of a highly critical Illinois PIRG Education Fund report last June. Peoples Gas’ own data shows that for the eighth consecutive quarter -- a period that spans every quarterly report on the project -- the program is behind schedule and over budget.
Congress must hold companies accountable for failing to protect condumers' confidential information.
On Friday, Peoples Gas submitted an engineering study to the Illinois Commerce Commission. The study gives Peoples Gas, the Commission, and the public the first empirical look at the condition of the Peoples Gas distribution system in decades. That’s critically important information as Peoples Gas continues to run its troubled pipe replacement program.
Facebook announced Wednesday that it had reached a $550 million settlement with plaintiffs over alleged violations of the Illinois Biometric Information Privacy Act (BIPA), although Facebook has denied any wrongdoing. BIPA, passed in 2008, requires private entities to acquire informed consent before collecting individuals’ biometric information, such as facial recognition scans, thumbprints, or voiceprints.
U.S. Rep. Bobby Rush releases legislation to increase transparency around important product injury and death data.
From chicken with chunks of metal to romaine lettuce with E. coli, our new report shows contaminated food continues to threaten the health of millions of Americans.
If you had a product in your home that the government knew could cause injury or death, you'd expect the government to warn you, right? Surprisingly, that's not the case for the Consumer Product Safety Commission. The "Safety Hazard and Recall Efficiency Information Act" seeks to change that.
The Trump administration's Consumer Financial Protection Bureau just appointed a new task force on consumer law — but according to senior director of PIRG's federal consumer program, Ed Mierzwinski, this task force isn't set up to be on the side of consumers. "It is a task farce," he said.
Consumer Protection | Illinois PIRG
The Peoples Gas pipe replacement program is again behind schedule and over budget, according to its own third quarter report. The Nov. 15 report demonstrates how the program's spending continues to drive Chicago gas prices to untenable levels.
Tools & Resources
Avoid the tricks and traps in campus financial products that may drive up the costs of collegeIllinois PIRG Education Fund
What you can do to avoid identity theft and other harmsIllinois PIRG
Seeking Compensation for Consumers and Environment
Your donation supports Illinois PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.