Dark patterns are one way apps and websites steer consumers into making the choice that’s right for the app or website but wrong for the consumer.

 | by
Teresa Murray
Consumer Watchdog

Every day during the first week of March, PIRG is providing consumer protection tips and tools to help Americans address some of the most common consumer issues.

 | by
Aaron Colonnese
Content Creator

The more these chemicals are used, the more they build up and the bigger the threat they pose.

 | by
Teresa Murray
Consumer Watchdog

Mistakes on your credit report can cause a whole host of problems.

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

Yesterday’s announcement of a new report finding stupefying amounts of medical debt on consumer credit reports continues the Biden CFPB’s focus on identifying and responding to consumer pain points caused by a financial marketplace that doesn’t always work for consumers. The CFPB has your back!

Photo courtesy Americans for Financial Reform, All rights reserved.

 | by
Keegan Hollyer
Democracy and Civic Engagement Associate, Illinois PIRG

There have been multiple challenges to automatic voter registration implementation in Illinois and there are still opportunities to significantly improve AVR implementation. Even with those challenges, we wanted to measure the law’s effectiveness at Secretary of State facilities since implementation began in the summer of 2018. Our analysis shows that voter registration applications at Secretary of State facilities have increased markedly, by 37 percent, which translates to an additional 111,000 voter applications every year. 

When it comes to selling stoves, there’s no better way to enrich lives than by helping families choose electric options that are safe and clean.

 | by
Abe Scarr
Illinois PIRG State Director

In 2013, the General Assembly passed Public Act 98-57, which allows Ameren Gas, Nicor, and Peoples Gas to accelerate cost recovery by automatically raising customer bills through a bill surcharge, known as Rider QIP, to pay for certain types of infrastructure investment. The rider is scheduled to sunset December 31, 2023. House Bill 3941 would move that sunset date forward by one year, to December 31, 2022. The case for doing so is significant.