Senior Director, Federal Consumer Program
5/31/2020
I’ve been reading the CFPB’s mail. It’s okay, you can too. It’s public. Not surprisingly, the latest CFPB consumer complaints paint a grim picture of the pandemic’s effect on family finances. I ask: Why isn’t the CFPB doing more to help struggling consumers?
5/29/2020
Mortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be on its way to repeating.
5/28/2020
Every quarter, the Chicago gas delivery utility releases a report on its pipe replacement program. Unfortunately, the first quarter report shows the program continues to struggle: not prioritizing public safety and risk reduction, behind schedule and over budget, and increasingly unaffordable.
5/22/2020
Most airlines are only offering vouchers, not refunds, when passengers cancel their flights due to concerns about COVID-19.
5/20/2020
Johnson & Johnson will end the sale of talc-based baby powders--which can be contaminated with asbestos--in the United States and Canada. That’s a big win for consumers, but it’s not enough.
5/19/2020
As manufacturers block access to manuals and other fix-it information, biomedical repair technicians press for reform.
5/7/2020
Americans are eager to move beyond the shelter-in-place phase of the coronavirus response. But many are still anxious about safety. Public health leaders have laid out our next steps. State and local officials should follow the experts’ advice. The federal government should ensure that they’re able to.
5/7/2020
This blog explains U.S. PIRG's support for automated warning and contact tracing, subject to appropriate privacy and civil liberties protections, which can provide critical information quickly about who has potentially been exposed.
5/1/2020
A guest blog from my colleague, Lisa Frank, from our grants team, sharing her story of testing for coronavirus.
4/24/2020
The emergence and spread of the novel coronavirus pandemic is a symptom of how we raise food animals across the world.