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Consumer Protection Reports

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Identity theft represents one of the most perilous hidden dangers to an individual's financial well being. The taking of another's personal information—social security number, name or date of birth—for the purpose of assuming the victim's identity to commit fraud, is the fastest growing white collar crime in the country.
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With a projected 71% increase in natural gas heating costs this winter and gasoline at more than $2.00 per gallon, consumers at every income level are spending an increasing proportion of their income to meet basic energy needs.
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Consumers increasingly rely on cell phone service to meet their basic communication needs. The use of wireless communications has skyrocketed over the past few years, jumping from approximately 24 million subscribers in 1994 to an estimated 170 million today. Along with the growth in the industry has come an increase in consumer complaints. In fact, complaints to the Federal Communications Commission (FCC), the agency charged with overseeing competition in the wireless industry, increased almost 40 percent between 2002 and 2003, significantly outpacing the 13 percent growth in subscribers during that time period.
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